web02.fireside.fm Sun, 19 Apr 2026 09:09:27 -0500 Fireside (https://fireside.fm) Starting & Sustaining - Episodes Tagged with “Support” https://startingandsustaining.garrettdimon.com/tags/support Mon, 26 Dec 2016 06:00:00 -0700 Starting & Sustaining originally began as a book and spreadsheet (https://get.startingandustaining.com) created to help people start software businesses. That evolved into candid discussions with people involved in software businesses in one way or another. Focused primarily on the trials and tribulations of launching and running a software business, Starting & Sustaining attempts to break down the hurdles to help you build and launch your own software business with less pain and fewer mistakes. en-us episodic Candid discussions with folks involved in and around the SaaS industry. Garrett Dimon Starting & Sustaining originally began as a book and spreadsheet (https://get.startingandustaining.com) created to help people start software businesses. That evolved into candid discussions with people involved in software businesses in one way or another. Focused primarily on the trials and tribulations of launching and running a software business, Starting & Sustaining attempts to break down the hurdles to help you build and launch your own software business with less pain and fewer mistakes. no Garrett Dimon email@garrettdimon.com Peldi, Founder of Balsamiq https://startingandsustaining.garrettdimon.com/peldi-balsamiq c5766e7e-d53e-4d76-a9e9-7fc153bf4380 Mon, 26 Dec 2016 06:00:00 -0700 Garrett Dimon full Garrett Dimon Peldi originally set out to create a wireframing plugin for Jira but ultimately ended up creating a tiny empire of wireframing tools via plugins, downloadable software, and more recently SaaS. 36:07 no Peldi and I talk about moving from California to Italy to lower his cost of living to start a company, juggling different delivery formats for software (and the associated payments challenges), giving amazing support, and bending over backwards to help customers. While he originally didn't want to grow the business beyond himself, Balsamiq is now a team of 23 people based all around the world. Special Guest: Giacomo “Peldi” Guilizzoni. Peldi and I talk about moving from California to Italy to lower his cost of living to start a company, juggling different delivery formats for software (and the associated payments challenges), giving amazing support, and bending over backwards to help customers. While he originally didn't want to grow the business beyond himself, Balsamiq is now a team of 23 people based all around the world.

Special Guest: Giacomo “Peldi” Guilizzoni.

Sponsored By:

Links:

]]> Peldi and I talk about moving from California to Italy to lower his cost of living to start a company, juggling different delivery formats for software (and the associated payments challenges), giving amazing support, and bending over backwards to help customers. While he originally didn't want to grow the business beyond himself, Balsamiq is now a team of 23 people based all around the world.

Special Guest: Giacomo “Peldi” Guilizzoni.

Sponsored By:

Links:

]]> Pat Allan, Creator of Thinking Sphinx and Flying Sphinx https://startingandsustaining.garrettdimon.com/pat-allan fbbd48a3-91b9-4e27-b849-78f1eeb9f365 Sat, 24 Dec 2016 06:00:00 -0700 Garrett Dimon full Garrett Dimon Pat Allan is the maintainer of the Thinking Sphinx Ruby gem that interfaces with the Sphinx search engine. He has since turned that into a side business with the Flying Sphinx Heroku Add-on. 32:42 no Pat Allan turned his open source side project into a profitable Heroku Add-on. We talk about the advantages and disadvantages of building on another company's platforms, doing support for both open source users and paying customers, and some of the trickier parts of parlaying open source success into a profitable business venture. Special Guest: Pat Allan. Pat Allan turned his open source side project into a profitable Heroku Add-on. We talk about the advantages and disadvantages of building on another company's platforms, doing support for both open source users and paying customers, and some of the trickier parts of parlaying open source success into a profitable business venture.

Special Guest: Pat Allan.

Sponsored By:

Links:

  • Freelancing Gods — Pat's personal web site.
  • Thinking Sphinx — The open source gem for integrating Ruby and the Sphinx search engine.
  • Flying Sphinx — Flying Sphinx is an add-on for Heroku that lets you use Thinking Sphinx (and thus, Sphinx) for all your search needs.
  • Limbr — Limbr is a social impact startup on a mission to make mental health more acceptable and accessible.
  • Drumknott — Drumknott provides hosted searching for your static Jekyll sites. All you need to do is connect things up via Javascript, and upload your page data to Drumknott's API.
  • Full Transcript
]]> Pat Allan turned his open source side project into a profitable Heroku Add-on. We talk about the advantages and disadvantages of building on another company's platforms, doing support for both open source users and paying customers, and some of the trickier parts of parlaying open source success into a profitable business venture.

Special Guest: Pat Allan.

Sponsored By:

Links:

  • Freelancing Gods — Pat's personal web site.
  • Thinking Sphinx — The open source gem for integrating Ruby and the Sphinx search engine.
  • Flying Sphinx — Flying Sphinx is an add-on for Heroku that lets you use Thinking Sphinx (and thus, Sphinx) for all your search needs.
  • Limbr — Limbr is a social impact startup on a mission to make mental health more acceptable and accessible.
  • Drumknott — Drumknott provides hosted searching for your static Jekyll sites. All you need to do is connect things up via Javascript, and upload your page data to Drumknott's API.
  • Full Transcript
]]> Mike Perham, Creator of Sidekiq and Inspeqtor https://startingandsustaining.garrettdimon.com/mike-perham 13bb69a0-cfd5-4c91-bd82-6e3253ee14f2 Tue, 20 Dec 2016 20:00:00 -0700 Garrett Dimon full Garrett Dimon Mike Perham talks about open source, making a living off of software, running a business, and handling support. 37:54 no Mike Perham has successfully built a wildly profitable one-man business built on his open source efforts. We discuss what it's like balancing the seemingly opposing forces of open source and a for-profit business, managing support for the open source version as well as paying customers, and how businesses are all-too-willing to pay for things that provide value or help them save time. Special Guest: Mike Perham. Mike Perham has successfully built a wildly profitable one-man business built on his open source efforts. We discuss what it's like balancing the seemingly opposing forces of open source and a for-profit business, managing support for the open source version as well as paying customers, and how businesses are all-too-willing to pay for things that provide value or help them save time.

Special Guest: Mike Perham.

Sponsored By:

Links:

]]> Mike Perham has successfully built a wildly profitable one-man business built on his open source efforts. We discuss what it's like balancing the seemingly opposing forces of open source and a for-profit business, managing support for the open source version as well as paying customers, and how businesses are all-too-willing to pay for things that provide value or help them save time.

Special Guest: Mike Perham.

Sponsored By:

Links:

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